Our Story
A Passion for Hospitality
You are unlikely to ever meet quite such an experienced and diverse range of hospitality talent as the people in our team but it’s not just about our qualifications and proven experience across dozens of countries and every type of venue. At Zealifi, it’s about the shared passion for hospitality, working with people and for making it an industry that supports successful businesses, provides worthwhile careers and delights its many customers and clients. Once you taste the Zealifi difference, you’ll be searching our menu for more! Our goal is not to do business with everyone who wants or needs what we have, it’s to deal with people who believe what we believe.
Our Commitment to Excellence
At Zealifi, our passion for hospitality is supported by strong systems, continuous improvement and a deep commitment to quality training and assessment.
We take responsibility for ensuring that our training and assessment practices are systematic, well-planned and informed by industry, so that students receive learning experiences that are current, engaging and relevant to real workplaces.
To support this commitment, the Zealifi Team actively engages in:
- Ongoing professional development, including in-house learning focused on Cultural Awareness and Working with Young People
- Regular team meetings to plan, review and strengthen training delivery, assessment practices, RTO compliance and operational needs
- Annual professional development planning, ensuring training and assessment practices remain current and fit for purpose
- Clear internal communication systems, used to share industry updates, VET sector information, operational guidance and quality improvement initiatives
- Access to key documents, resources and online professional development, supporting consistent delivery and assessment across all training contexts
All Zealifi Trainers and Assessors are required to complete a minimum of 20 hours of industry and VET currency each year. This ensures that training delivery and assessment decisions reflect current industry practices, legislative requirements and contemporary learning approaches.
Zealifi also actively conducts and collates ongoing industry engagement, using feedback, consultation and insights to inform training design, learning resources and assessment approaches. This information is reviewed and used to continuously improve our courses, ensuring they remain practical, relevant and interesting for students working in real-world environments.
Through these processes, Zealifi ensures that training and assessment practices are planned, monitored and continuously improved, supporting quality outcomes for students, employers and the broader hospitality industry.
