Get your RSG/RCG

NSW RCG (Valid in NSW only)
$150 (GST exempt)
Discover our NSW RCG for yourself!
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For anyone new to the liquor industry or returning to a job requiring RCG competency card after 5 years, you can attend one of our regular face to face classes at Twin Towns Services Club in Tweed Heads. Zealifi is approved by the Liquor and Gaming NSW to deliver this course. Please note of you need to renew your NSW RSG competency this must be completed via the Liquor and Gaming NSW online program. Please check out our FAQ’s for further information.

The course covers the nationally recognised unit of competency SITHGAM001 – Provide Responsible Gambling Services plus Liquor and Gaming NSW specific state information.

Duration is 7 hours face to face, class attendance time is legislated by Liquor and Gaming NSW, class time includes completion of written and practical assessment. The program has been designed for entry level and intermediate experienced individuals.

**NSW Government Health Directive states that everyone entering the Twin Towns Services Club must be fully vaccinated for COVID-19 and show confirmation of your Vaccination Passport or Vaccination History from 11 October 2021.**

For more information about how you can obtain your Vaccination Passport or Vaccination History, click here

All assessments are completed in class which includes a combination of multiple choice and short answer questions as well as assessed practical performances of simulated workplace situations, scenarios, and verbal questioning.

Zealifi will determine the support needs of our learners by asking our learners to complete a language, literacy, and numeracy support indicator, which is available upon request. This is completed prior to training and assessment to assess the learner’s suitability for their desired course and to identify if additional support may be required. Zealifi wants to ensure we can provide an inclusive and supportive learning environment.

You will receive two forms of recognition from our NSW RCG course:

No 1. NSW Liquor and Gaming Interim certificate which is produced by Liquor and Gaming NSW. This your credential for gaining your competency card.

No 2. Nationally Recognised Statement of Attainment* for SITHGAM001 Provide Responsible Gambling Services, enabling you to work nationally in the Liquor industry. This will be emailed to you. If you wish to obtain a paper copy of your statement of attainment there will be an additional charge of $15.00.

Statements of attainment do not expire and accepted in QLD and WA.

You will need to bring with you photo identification, your Unique Student Identifier (USI), your own pen and notepad.

We strongly encourage all learners to read our student handbook prior to purchasing your NSW RCG course, it can be found here. This details your rights as a learner, our terms and conditions, our refund policy, our complaints and appeals policy and process and your obligations as the learner.

We will provide you with a detailed workbook for both the national competency and the NSW state specific information. You will also have access to our online portal for additional support information and resources to read that could engage you for over 4 hours.

Online RSG (Valid in QLD and WA)
$45 (GST exempt)
Get Started today in becoming RSG certified!
Begin immediately! You will have access to the course straight away - no delay.

Nationally recognised unit of competency SITHGAM001 – Provide Responsible Gambling Services.

Duration may take up to six hours to complete online depending on experience and previously acquired understanding. This program includes detailed learning content and comprehensive assessment.

The online RSG course is divided up into two (2) sections, and to ensure knowledge retention for the learner there is an assessment after each section. There are a variety of different question types including multiple choice, drag and drop, sort, short answer, and verbal assessment.

Zealifi will determine the support needs of our learners by asking our learner to complete a language, literacy, and numeracy support indicator, which is available upon request. This is completed prior to training and assessment to assess the learner’s suitability for their desired course and to identify if additional support may be required. Zealifi wants to ensure we can provide an inclusive and supportive learning environment.

The statement of attainment on successful completion of the course is accepted in Queensland and Western Australia. This will be emailed to you. If you wish to obtain a paper copy of your statement of attainment there will be an additional charge of $15.00.

  • Any device (PC, Laptop, Tablet, Smartphone)
  • Adobe Reader
  • Fast internet connection
  • Any current web browser (Chrome, Safari, Firefox, Edge, Opera etc.)
  • Speakers
  • Mobile phone, Dictaphone or voice recording device
  • Your Unique Student Identifier (USI)
  • Photo Identification

Learners have access to a range of online learning resources including the following:

  • Downloadable RSG Study Guide and Information Booklet (PDF) up to four hours of additional reading material
  • RSG Fact Sheets
  • Example of Self and Venue initiated exclusion forms
  • Reference Materials (State and Territory specific information)

We strongly encourage all learners to read our student handbook prior to purchasing your online RSG course, it can be found here. This details your rights as a learner, our terms and conditions, our refund policy, our complaints and appeals policy and process and your obligations as the learner.

Group NSW RCG or QLD RSG

If you have a group of staff or managers needing to complete their NSW RCG or QLD RSG, we can come to your workplace and deliver the course to you.

Give us a call on 1300 122 287 to find out further information and to obtain a quote.

Group RMLV

If you have a group of staff or managers needing to complete their RMLV, we can come to your workplace and deliver the course to you.

Give us a call on 1300 122 287 to find out further information and to obtain a quote.

Discover more about our Gaming courses and what we offer.
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