Pre Enrolment Quiz Testing Your Language, Literacy, Numeracy and Digital SkillsWe want to ensure you have the language, literacy, numeracy and digital skills (LLN/D) required to complete your course. The following quiz is designed to provide Zealifi with an indication of your existing language, literacy, numeracy and digital literacy skills. This will help us to determine which areas you may need additional support and assistance with. Take time to read and answer each question, we will inform you if your results indicate you don’t meet the LLN/D standard required for the course. We will work together to create a plan for your success or identify and provide any additional training and support needed before you can start your course. Remember the quiz helps us to understand a little more about your core skills. The quiz is not the same as the quizzes in your course.formid Name(Required) First Last Email(Required) NSW RSA Date(Required) “All staff must arrive at least 10 minutes before the shift. Mobile phones should be kept on silent. Remember to sign in at the start and end of your shift.” Q1. What must staff do when they arrive, select one choice.(Required) Leave straight away Call their manager Sign in Switch on their phone The Australian hospitality industry encompasses a wide range of businesses that provide accommodation, food and beverage services, and related entertainment and leisure activities. It includes hotels, motels, restaurants, pubs, bars, clubs, and other establishments that cater to tourists and locals. The industry is a significant contributor to the Australian economy, employing a large workforce and contributing to overall economic growth’. Q2. From the paragraph above what are the types of establishments that cater to tourists and locals? Provide the six (6) types.(Required)A customer says, “Excuse me, I’ve been waiting for a while. Can I get some service please?”Q3. What is the best response? Select one choice.(Required) I’m busy. Wait your turn. I don’t know. Ignore them and keep working. Sorry for the wait, I will be with you shortly A shift starts at 3.30pm and finishes at 9.00pmQ4. How many hours long is the shift?(Required) 5 hours 5.5 hours 6 hours 6.5 hours You notice that the floor is wet in a busy walkway.Q5. What should you do first? Select one choice.(Required) Ignore it Walk away quickly Put up a ‘wet floor’ sign and tell someone Tell customers to walk faster I am comfortable with using a range of different apps like online banking, Spotify or Apple music, streaming services or social media platforms.Q6 For the above tasks, select the response that best describes your current abilities.(Required) Yes, I find this easy and do it often I am capable of doing this I usually can do this, but sometimes find it challenging I struggle managing this I don’t understand what this means I am comfortable with using a computer, tablet and/or phone for work or personal use. Q7. For the above tasks, select the response that best describes your current abilities.(Required) Yes, I find this easy and do it often I am capable of doing this I usually can do this, but sometimes find it challenging I struggle managing this I don’t understand what this means
