AI in Hospitality: The Benefits and the Dangers
Where AI helps a venue, where it can get you into trouble, and how to set some ground rules.
Zero-Alcohol Drinks and Minors: What Hospitality Venues Need to Know
Alcohol-free beer, zero-alcohol wine and non-alcoholic spirits are becoming increasingly popular across Australia. But can minors purchase or consume these products in licensed venues? While
Medical Cannabis and Licensed Venues
As the use of medically prescribed cannabis (medical marijuana) becomes more common across Australia, licensed venues are increasingly encountering questions from patrons and staff about
New Seafood Labelling Laws Are Coming
Is Your Venue Ready for July 2026? Hospitality venues across Australia will soon need to comply with new seafood labelling laws designed to improve transparency
Assistance Dogs in Licensed Venues – What Hospitality Staff Need to Know
Hospitality venues are busy, fast-paced environments where customer service, safety, and legal compliance all work together. One area that venue staff should understand clearly is
Changes to Queensland’s Gaming Form 3H – What You Need to Know
Recent changes have been made to Form 3H, known as the Notice of Contravention of Self-Exclusion Order/Exclusion Direction. This form plays a crucial role in
Welcome relief for Hospitality and Tourism Businesses
Awesome news for Queensland Hospitality and Tourism Businesses Queensland hospitality and tourism businesses were jumping for joy on Tuesday 10th August 2021 after hearing the
Keep up to date in hospitality industry news!
Don’t miss important news! As most states and territories battle against increasingly restrictions or lockdowns, there is a constant barrage of changes that the hospitality
Renewing your competency card
Don’t delay in renewing your competency card. NSW Liquor and Gaming extended all Responsible Service of Alcohol (RSA) and Responsible Conduct of Gaming (RCG) competency