Is Your Venue Ready? Rethinking Harm Minimisation for the Busy Season
If you operate or work in a hospitality venue, you will know the importance of having harm minimisation strategies in place. These could include offering
Why are hospitality refresher courses important?
The importance of hospitality refreshers In the hospitality industry you are governed by different legislation regarding training requirements and often when you first start working
Protecting Your People: Building a Safer and More Resilient Workplace
Resilience is a Skill That Can Be Developed Being resilient does not mean that pressure never affects you. It is about developing practical strategies that
Zero-Alcohol Drinks and Minors: What Hospitality Venues Need to Know
Alcohol-free beer, zero-alcohol wine and non-alcoholic spirits are becoming increasingly popular across Australia. But can minors purchase or consume these products in licensed venues? While
Australia’s New AML/CTF Rules | What Reporting Entities Need to Know
Understanding Australia’s AML/CTF Reforms Australia’s AML/CTF reforms represent the biggest changes to anti-money laundering and counter-terrorism financing legislation in many years. While gambling venues have
Medical Cannabis and Licensed Venues
As the use of medically prescribed cannabis (medical marijuana) becomes more common across Australia, licensed venues are increasingly encountering questions from patrons and staff about
New Seafood Labelling Laws Are Coming
Is Your Venue Ready for July 2026? Hospitality venues across Australia will soon need to comply with new seafood labelling laws designed to improve transparency
Assistance Dogs in Licensed Venues – What Hospitality Staff Need to Know
Hospitality venues are busy, fast-paced environments where customer service, safety, and legal compliance all work together. One area that venue staff should understand clearly is
Induction Isn’t Optional: It’s the Key to a Thriving Team
The Importance of Team Induction: Setting Your New Starters Up for Success Starting a new job can be exciting but also overwhelming. A thoughtful, well-structured
The Importance of Ongoing AML/CTF Compliance
Protecting Your Business and Meeting Legal Obligations Money laundering and terrorism financing pose significant threats to businesses and financial systems worldwide. In Australia, strict Anti-Money