Hospitality training is rarely a one-off job.
New starters need onboarding. Existing staff need refreshers. Managers need to know who has done what. Compliance requirements shift, certificates expire, and a busy venue can end up with training spread across emails, spreadsheets, invoices, paper certificates and good intentions.
The **Training Partner Program** exists to fix this. One monthly membership, the whole team gets access to courses through ZAC (Zealifi Academy Centre), and nobody has to think about per-head costs or whether a new casual is worth training.
For venues with regular staff movement, seasonal peaks or multiple departments, it changes how training actually gets done.
Unlimited training, no seat limits
The membership includes unlimited staff accounts. Managers add people when they need to — no invoicing back and forth, no waiting for the next budget cycle.
Depending on the package, teams can access short courses including:
- Safe Food HandlingÂ
- Food Allergy and Intolerance
- AML/CTF Awareness and Responsibilities
- AML/CTF Refresher
- Fire Awareness
- Workplace Bullying and Sexual Harassment
- RSA Refresher
- RSG Refresher
- Customer Liaison Officer
- CLO Refresher
- Emotional Intelligence and Effective Communication
- Conflict Management
- Psychosocial Safety in the Workplace
- Armed Robbery
Higher tiers include accredited **RSA** (SITHFAB021) and **RSG** (SITHGAM022).
The program works for individual venues, clubs, pubs, restaurants, cafes, accommodation providers and multi-site operators
See who has done what
The compliance dashboard is probably the part managers care about most. It shows who is trained, who is halfway through, who has not started. Department heads can track their own teams.
In hospitality, training records matter when something goes wrong. A clear answer to “Did this person complete the course?” protects the venue, the staff member and the customer. Without a system, that answer lives in someone’s inbox — or nowhere.
Four packages
Foundation — $50/month per workplace (inc. GST)
Unlimited short courses for the whole team. Food safety, Fire awareness, AML/CTF, Refreshers. Custom courses (quoted).
Growth — $495/month per workplace (inc. GST)
Everything in Foundation, plus unlimited accredited RSA/RSG and Communication Groups. Custom courses (quoted).
Excellence — $999/month per workplace (inc. GST)
All courses, Communication Groups, dedicated account support, and 6 RMLV Zoom bookings per calendar year. Custom courses (quoted).
Enterprise — tailored quote
Face-to-face workshops, leadership development, and custom courses built for your team.
Every membership includes unlimited staff accounts, a compliance dashboard, manager view and access to new courses as they go live.
People, not just a platform
Members also join the Zealifi Experts Program. Call when you need help with training rollouts, RMLV questions, Liquor Act issues, renewal timing or legislative changes.
The hard part of training in hospitality is not knowing what courses exist. The hard part is knowing who needs what, when, and keeping it moving without pulling people off the floor mid-service. A membership handles the logistics so managers can focus on running the venue.
Why a subscription works in hospitality
Hospitality teams change fast. Staff are casual, part-time, seasonal or spread across departments. Managers need training they can assign quickly, track easily and trust to stay current.
A subscription turns training from something you deal with after an incident or an audit into something that runs quietly in the background. Staff are more confident, managers spend less time chasing paperwork, and the business is covered when it counts.
Get started
View the Training Partner Program
Â
Call on 1300 122 287 or email hello@zealifi.com.au us to chat about the Training Partner Program.
