RSA

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Book your NSW RSA & RCG with us now and receive an RSA and RSG Statement of Attainment which also allows you to work in Queensland. 

Why do I need RSA?

A SITHFAB002 Provide Responsible Service of Alcohol (RSA) Statement of Attainment or NSW RSA Competency Card is mandatory for staff involved in the supply and service of liquor in Queensland and NSW – bartender, glass collector, floor/room service staff, bottle shop staff and any others with frontline contact with the public.
If your are searching for work in hospitality, we highly recommend you consider completing both your RSA and RSG/RCG courses

How do I complete the Qld and NSW RSA courses?

Queensland RSA: Zealifi offers RSA courses online only. A Qld RSA is valid for life when issued with a Statement of Attainment on completion of training. We also offer a fabulous Qld RSA online refresher course. This course is designed for those who have completed the Qld RSA accredited course previously and need to be refreshed on the nitty-gritty of RSA legislation. This course is not mandatory.
NSW RSA: For people new to the liquor industry or returning to a job requiring RSA competency after 5 years you can attend one of our fortnightly face to face classes at Twin Towns Services Club in Tweed Heads. This class cannot be attended to renew your NSW RSA training.
NSW RSA expires after 5 years. For those who need to renew their RSA for another 5 years you must complete a 45 minute online refresher training course with Liquor and Gaming NSW. This refresher course can only be completed through Liquor and Gaming NSW. You cannot attend a NSW RSA public course or complete an online course provided by another RTO provider. When your NSW RSA is reaching its 5 year expiry date you will receive an email and/or SMS from Liquor and Gaming NSW about how to renew your competency card and a link to access and complete the online training through them only. A $35 renewal fee applies. You have 28 days after your card has expired to renew and complete the online refresher course. After that you need to complete a full RSA/RCG course through a registered training provider. For further information contact Liquor and Gaming NSW.

What do I receive after completing the Qld RSA course?

On completion of your Qld RSA training, you will receive a Statement of Attainment

Click here to access more information about Qld RSA from the Qld OLGR website.

What do I receive after completing the NSW RSA course?

On completion of your NSW RSA course, you will be emailed an Interim Certificate. You can work with this Interim Certificate for 90 days until you need to have a competency card. There are now two options to get your competency card. You can go to a NSW Service Centre to have your competency card processed or you can download your competency card onto your smart phone, click here to find out how.

Require further information about your competency card? Find the answer by clicking this link or feel free to call our office on 1300 122 287.
If you have further questions about NSW RSA training and competency cards, click on this link to find the answers to those most frequently asked.

Why choose Zealifi for RSA?

We are an Approved RSA training provider on the NSW OLGR Website. (Academy Hospitality Australia: Australian Consulting & Training Solutions Pty Ltd & Zealifi)

We like our students to think a little more deeply and we like to give them extra by sharing our hospitality insights and experience. With the Zealifi course, students won’t just get the ‘must haves’ of legal obligations but also the ‘why’ and the ‘how to do it better’. That includes how to recognise signs of intoxication and strategies to deal with difficult situations and refusing service. Alcohol is a major part of the hospitality industry and, although this is primarily a compliance course, you can’t go past a splash of extra panache in your cocktail.

“I enjoyed the opportunity to participate in your Responsible Service of Alcohol training session today. The presentation was highlighted by your ability to present the big picture and formal framework of Liquor Law and combine it with very practical operational delivery which made it relevant to everyone attending the session. I am new to club land Boards and found your talk provided at least ten ideas for me to test policy and strategic thinking against. Enjoyed your presentation style, case studies and antidotes and you provided value added over doing the course on-line. I related strongly to your customer service culture focus and valuing staff as an asset that makes the business successful. Ken Culpitt, Board Member, Twin Towns Clubs and Resorts (referring to our wonderful trainer, Patty White)

“I had the pleasure of being taught by your amazing trainer Patty White at Twin Towns resort Mon 27th June 2016. I found Patty to engaging, very knowable, humanistic and an absolute pleasure to spend the day with. I myself have been in the hospitality industry for the last 30 years and have taught for the last 12. It was so refreshing to find a trainer that is passionate about the industry we represent.” Sara Charleson, Aurora Training

Complete course online

Complete face to face

Contact us for further information