Reliability, Performance & Self-Motivation
Our culture program creates an opportunity for all service team members to have a say and importantly have a voice in what they feel will create and maintain a truly incredible service environment and experience. The service culture values will be established by the whole team (everyone’s thoughts and ideas are included). These values are made up of the relationship values the team expect from each other, from their supervisors, Leaders and Managers
A team who get to say, have their ideas considered and implemented as a foundation for an incomparable service culture are more likely to step up, go the extra mile and maintain agreed standards.
With this responsibility come reliability, performance, and self-motivation, which influences ownership and group accountability.