Description
About the course:
The L&GNSW Advanced Responsible Conduct of Gambling (RCG) course is tailored to provide Responsible Gambling Officers (RGOs) and other senior positions within hotels and clubs that operate gaming machines with advanced knowledge, confidence, and practical skills to effectively interact with patrons especially in high intensity situations and provide competent leadership skills to guide and support staff. L&GNSW is proposing to mandate the ARCG course for all RGOs in the coming months.
What’s included in the course? 1 day of training (over 6 hours) via face-to-face class delivered by Zealifi’s experienced licensees and industry managers. Once the booking has been processed you will be automatically enrolled in our mandatory Pre-Enrolment course. In this course you must upload a current RCG competency card, photo ID, complete online enrolment form | including providing an USI and agree to our terms and conditions. The course must be verified by no later than 4pm on the day prior to course commencement. Once your course has been verified and completed, the confirmation is emailed with pre-course instructions. **If you are booking the course on behalf of others please advise them of the instructions above.
After the course:
We will email your certificate of completion within 48 hours.
**IMPORTANT** Course pre-requisite is to have a current RCG competency card or digital card. You must be able to read, speak and write English fluently.