Digital Solutions
In accepting that the most effective impact you can have on your business is the time spent with your guests and service team members enabling this while allowing you to keep an eye on the business pulse, is where Zealifi’s digital solutions are an essential ingredient.
No off the shelf digital programs, most of which has functionality that you do not need. Zealifi’s digital programs, provide you with a tailored digital system that at your command will provide you with the facts and figures allowing you to monitor the business and your team.
What makes us different?
We have created day-to-day business important accountability digital checklists:
- Business walk-through efficiency check
- Opening and Closing procedures
- Performance Management/Reliability tracker
- Essential Skills for individual areas
It does not stop with the checklists though as we give you the whole package as our Business Intelligence dashboards are created to present the information you need to make the important decisions.
With our remarkable Raising The Bar Service Culture program we have developed the digital tool to allow leaders to analyse their team demonstration of the workplace’s core values, their enjoyment and engagement with others. With this daily activity performed we know from past success stories that this keeps the service culture forefront in everybody’s mind and is consistently implemented within the business.
Zealifi will create customised value checklists that are shared with your group of leaders/managers, and the reporting is accessible via dashboards that will clearly represent the culture of your business.
We have developed tools to automate tasks such as administration, financial and data entry. This saves you time and keeps everyone in the loop and on the same page.
Link your apps together to maximise your efficiency.
Management Engagement
Discovering your team’s and customer’s thoughts and opinions are on your current business service culture status. We can provide individual surveys that ask a range of questions that helps you to pertain insight to your team’s and customer’s perspective. This will allow you to make the right decisions for your business. We manage the entire process from setup to reporting.
What do your customers really think? To find out, you need one of Zealifi’s Mystery Visitor Survey. We have a group of non-hospitality background surveyors that can visit your workplace at any given day or time. They will report on how they felt as a customer, scoring on their experience and providing essential comments on your team and management’s performance at the time of visit. We also benchmark your data so you can compare with others. You can easily spot the areas of opportunity and to build your business.
