Personality the missing step?
Wrong peg in the right hole? Making the best-informed decisions about new team members helps us avoid painful and disruptive issues in our service teams. What do you need to be suited work in hospitality?
It’s all about the person, their personality and having a desire to please. Too many failures come about because we have become desperate mantra ‘as long as they have legs and a heartbeat put them on’, they may have the skills but don’t have the attitude or personality. Instead of doing the knee jerk reaction by putting anyone on which will prove to be a very costly mistake, check that they have the right personality and attitude to fit within your existing team.
